What information do we collect?

We collect information when you fill out a contact form or send us an email directly. Information on site usage is collected using cookies.

The information we collect may include: your name, e-mail address, address, phone number, IP address, location, company name, gender, age, internet browser and service provider and device, in addition to any information to provide voluntarily.

Why do we need your data?

We collect information to fulfill your request, e.g. if you complete a "Contact Request" form, we will use that information to contact you directly, process your request, manage your account and, if you agree, send you an email about other products, services and information that we believe is your interest. We may use your contact information to promote our services on third party sites, such as Facebook and Instagram. We may also contact you directly to monitor the service and user experience we provide. We use your information collected on the site to personalize your repeated visits to our site.

We will take steps to ensure that we do not collect personal data that is not necessary to provide the requested information.

How long will we store your data for?

If we provide any paid service, we are required by Portuguese tax law to keep your basic personal data (name, address, contact details) for a minimum period of 5 years, after which they will be destroyed. The information we use for marketing purposes will be kept until you notify us that you no longer wish to receive that information.

What are your rights?

You have the right to request a copy of the information we have about you. If you want a copy of some or all of your personal information, send us an email or write to the following address.

Email: all.relax.porto@gmail.com

Address: Av. Comendador Ferreira de Matos, 401 - 6th floor - room 606

4450-124 Matosinhos

We want to ensure that your personal information is accurate and up to date. You can ask us to correct or remove information that you think is inaccurate.

If you are not satisfied with our response or believe that we are processing your personal data in violation of the law, you can complain to the National Data Protection Commission https://www.cnpd.pt/

Other sites

If our site has links to other sites, this privacy policy applies only to this site, so when you link to other sites, you must read their own privacy policies.

Changes to our privacy policy:

We keep our privacy policy under regular review and will post any updates on this page. This privacy policy was last updated on March 1, 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we have about you:

Email: all.relax.porto@gmail.com

Address: Av. Comendador Ferreira de Matos, 401 - 6th floor - room 606

4450-124 Matosinhos